Practical review of IT management activities including the role of the
CIO, strategy, governance, PMO,
performance management and
vendor management.
G2 - IT Process Management Governance, Control and Audit of
IT and related technologies based on the CobiT framework, including Management guidelines for IT processes and case study work in groups.
G3 - IT Professional Soft Skills
IT professionals require, in addition to their managerial and technical skills, some soft skills essential to bring the necessary leadership through communication, negotiation, creative thinking.
