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FAQ

Q1: How will my confidentiality be protected?
Q2: What will the survey examine?
Q3: Who is administering the survey?
Q4: Does the study only involve U.S. companies?
Q5: What are the benefits of joining the Offshoring Research Network?
Q6: Will I be asked to buy anything?
Q7: What other types of firms will be in the survey?
Q8: Will the research team conduct more in depth case studies?
Q9: Where will the results be published?
Q10: What is being researched in regards to offshoring?
Q11: How can my company participate?

Q1: How will my confidentiality be protected?
A: Results of the survey will only be published in the aggregate. The identity of participating companies and company specific responses will never be shared outside of the research team. Dr. Carine Peeters, O.R.N. partner in Belgium will sign a non-disclosure agreement upon request.

Q2: What will the survey examine?
A: The survey will examine companies’ practices as regards the offshoring of IT, administrative, and technical work, in both an outsourced or captive mode. The project charter is to objectively track firm level data, key performance metrics and current perceptions of financial, operational and political risk associated with offshore. The data will be tracked over time and be regularly published in leading business and academic periodicals. 

Q3: Who is administering the survey?
A:The survey instrument of the Offshoring in centrally managed by the Duke Center for International Business Education and Research (CIBER) at the Fuqua School of Business. carine [dot] peeters [at] ulb [dot] ac [dot] be (Dr. Carine Peeters) Professor at Solvay Brussels School of Economics and Management, Université libre de Bruxelles, is the partner responsible for the survey and other O.R.N. activities in Belgium. 

Q4: Does the study only involve U.S. companies?
A: The research survey is being conducted in the USA at Duke University – The Fuqua School of Business and in the E.U. through research partner Universities: ULB - Solvay Brussels School of Economics and ManagementCopenhagen Business SchoolRSM Erasmus UniversityUniversidad de Navarra IESE Business SchoolManchester Business School, and WHU - Otto Beisheim School of Management.

Q5: What are the benefits of joining the Offshoring Research Network?

  • Receive complete analyses of survey results broken down by industry
  • Network at survey debriefing workshops
  • Share lessons learned and best practices with your peers
  • Benchmark your company’s practices and performance
  • Propose your company as a case study candidate to the O.R.N. Research Team
  • Influence the project future towards themes of interest to you

Q6: Will I be asked to buy anything?
A: Participation in the survey will absolutely not involve a sales pitch. Your survey responses will be used to provide timely managerial feedback and will become the basis for longer-term intellectual and academic research. The more feedback we receive, the better our ability to develop insights into the impact of off-shoring strategies on competitiveness.

Q7: What other types of firms will be in the survey?
A: Our survey sample consists of a diverse cross-section of Belgian and global companies from a variety of industries. The study is interested in both large companies and SMEs, be they currently offshoring, considering starting offshoring, or not planning to offshore in the near future.

Q8: Will the research team conduct more in depth case studies?
A: Yes the research team is planning such case studies. Targeted case studies can provide important insights into offshoring strategies and practices as well as invaluable insights for participating companies. However, participation will be entirely at the discretion of the companies invited to join.

Q9: Where will the results be published?
A: Following each survey highlights are published in a standard report and in business journals. Highlights and interviews are also provided to major business media and presented at major conferences.

Q10: What is being researched in regards to offshoring?
A: The research will objectively track firm level data, key performance metrics and current perceptions of financial, operational and political risk associated with offshoring operational models. The objective of the O.R.N. is to study the evolution of the offshoring practice over time in order to better understand itsbenefitsrisks, and strategic impact for companies. 

Q11: How can my company participate?
A: In order to participate, visit the ORN survey page on this website or contact julien [dot] gooris [at] ulb [dot] ac [dot] be (Julien Gooris) or florence [dot] duvivier [at] ulb [dot] ac [dot] be (Florence Duvivier)